Frequently Asked Questions

How to Order

-Select your product choice.
-Find the items that you wish to purchase and Enter the Quantity.
-Click Add to Cart.
-In the top right corner, you will see the shopping bag.
-Click on the Shopping Bag, the Shopping Cart will open.
-Items and the subtotal amount will increase each time you add an additional product to the Shopping Bag.
-Click Check Out
-Fill in all of the required information, as instructed  


What's the best way to burn Shine! Creations Candles?

-Trim the wick to 1/4" before each lighting.
-3-4 hours is our recommended time to keep a candle burning, before extinguishing it.
-With each lighting allow the melt pool to reach the edges of the jars before extinguishing. This will allow the candle to burn evenly and prevent "tunneling."
-Safety, safety, safety! Be sure never to leave a candle unattended or in reach of children, pets or a draft.


What are basic Candle Safety Rules?

-Always burn a candle in sight, never leave it unattended!
-Keep it out of the reach of children and pets.
-Place on a protected, heat resistant, level surface.
-Do not place near flammable objects such as curtains, walls, etc.
-Observe your candle frequently.
-Avoid walking with lit candles.
-Make sure your candle is not being affected by a breeze, fan, or other air-stream which may cause flame flutter and burn unevenly.
-Trim the wick to 1/8”, as needed.
-Never let matches, wick trimmings or other foreign materials collect in the wax pool.
-Allow the jar to cool completely before handling


Does Shine! Creations Candles use lead wicks?

Shine! Creations does not use lead wicks in any of our candles.
Our candles are manufactured with wicks that are free from lead and safe to use.


Why do candle wicks sometimes become mushroom shaped?

This usually occurs when the wick needs to be trimmed.
Extinguish the flame and trim the wick to 1/8 inches and relight.


How do I use Shine! Creations Wax Melts?

-Place your Shine! Creations Wax Melt on wax warmer.
-As the warmer heats up, it will release the wax fragrance.
(You can also mix different wax melts together to create your own unique scent. Please, do not add water.)


Are Shine! Creations products made with soy wax?

We use a soy/refined paraffin blend in our candles.